Due to Facebook’s API restrictions, it’s not possible to connect personal Facebook profiles to PaddyPost.
To connect a Facebook Page to your PaddyPost account, we’ll need to authenticate through a personal Facebook profile that has the admin role on the Page you’re looking to connect. You can learn more about Facebook Page roles and how the Facebook Business Suite works here.
Important: Granting Permissions
When connecting your Facebook Page to PaddyPost, it’s vital that you accept all permissions for all pages in the process (even the ones that you don’t plan to connect to PaddyPost). Missing permissions can prevent us from finding the accounts you manage, making it impossible to connect your Page.
Step 1: Connect to Facebook on PaddyPost
- In PaddyPost, click on your profile avatar in the top right corner of your dashboard.
- Click Add Account and choose Facebook from the list of platforms.
Step 2: Log Into Your Facebook Profile
Before you start, make sure you’re logged into your Facebook profile that has the required admin role for the Instagram Page you want to connect.
- Enter your Facebook login credentials and click Login. If you're already signed into Facebook, you will just need to enter your password and click Continue.
Step 3: Grant Permissions
3.1. Grant permissions for your Facebook Businesses. Choose the "Opt in to all current and future businesses" option then click Continue.
3.2. Grant permissions for your Facebook Pages. Choose the "Opt in to all current and future businesses" option then click Continue.
3.3. Grant permissions for your Instagram Accounts. Choose the "Opt in to all current and future businesses" option then click Continue.
3.4 Review the permissions. Click Save to continue. You will be redirected back to PaddyPost.
Step 4: Choose the Page/Pages you want to add to PaddyPost
After being redirected from the Facebook permissions area, your social accounts will be listed in the PaddyPost Accounts tab. Select the ones you wish to add and then click the "Choose" button to add them.
What to Do If Your Facebook Page Is Not Listed
If your Page isn’t listed during the connection process, follow these troubleshooting steps:
- Verify Admin Role: Ensure that your personal Facebook profile has the admin role for the Page.
- Check Business Suite Permissions: If your Page is part of Facebook Business Suite, double-check that all necessary permissions are fully set up.
If you’ve confirmed that your profile has the correct role and permissions but the Page still doesn’t appear, you may need to reauthorize the connection between Facebook and PaddyPost. Try reconnecting your Page after reauthorizing.
Note: Although PaddyPost authenticates your Facebook Page through your personal profile, we do not access your personal information or post content on your profile.